Privacy policy

 

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:
 • Name
 • Billing and shipping address
 • Email address
 • Phone number
 • Payment information (processed securely by third-party payment providers)
 • IP address and device information
 • Order history

We collect this information when you:
 • Place an order
 • Contact customer support
 • Subscribe to marketing communications
 • Browse our website

3. How We Use Your Information

We use your information to:
 • Process and fulfill orders
 • Provide customer support
 • Improve our website and services
 • Prevent fraud and unauthorized transactions
 • Send marketing communications (only if you opt in)

We process personal data in accordance with applicable data protection laws.

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to:
 • Process payments
 • Fulfill and ship orders
 • Provide website hosting and analytics services
 • Comply with legal obligations

These third parties are required to handle your data securely and in accordance with applicable laws.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your country of residence, you may have the right to:
 • Access the personal data we hold about you
 • Request correction of inaccurate data
 • Request deletion of your personal data
 • Object to certain processing activities
 • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
 • Improve user experience
 • Analyze website traffic
 • Support advertising and marketing efforts

You can manage or disable cookies through your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, or disclosure.

9. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of external websites.

10. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: info@hafo.co.uk

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.